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Dear Ms. Winston:

The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experienced last month with respect to the installation of your Internet high speed service.

I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your May 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes which might have resulted in your letter being overlooked.

Consequently, I have directed our Installation Group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.

Because of this serious oversight, and as a testament to our appreciation of you as our customer, we are going to provide you with your first three months of high speed service free of charge. Therefore, your account will not be billed until October of this year.

Ms. Quinlan, let me assure you that what happened in your case is not typical of CableNet’s level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.

If you have any questions please don’t hesitate to call me at 1234568789

Yours in service,

Chris

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The reason so many people never get anywhere in life

Is because, when opportunity knocks, they are out in the

backyard looking for four-leaf clovers.

Einde werk

Thomas Zatinski
795 Gilmour St.
Apt. 508
Chicago, IL, 60611

Dear Thomas:

It is with sincere regret that I must inform you that your employment at Addison Systems Inc. will be terminated as of Friday January 31, 2003.

As you know, the Downsizing Task Force delivered their report to the general manager in late December, 2002. Among the task force recommendations was the elimination of all temporary and contract positions. Since you occupy a temporary position, your position is automatically subject to the task force recommendations.

I would like to make it absolutely clear that in no way does your termination reflect that the company is in any way unhappy with your work performance over the past 18 months. In fact, you have been highly regarded as one of our most productive contract staffers. Unfortunately, you and the other non-permanent staff that are being let go are simply a reflection of the general economic downturn in the fiber-optics industry over the past year.

In an effort to try to reduce the impact of this termination, the company has worked out a severance arrangement that will give you one week’s pay for each month you worked beyond 12 months. In your case this will amount to six (6) weeks of severance pay. In addition, your medical and dental coverage will remain in effect until the end of the severance period. You will soon receive a letter from the Human Resources Department with all of the details on the severance package.

Thomas, given your qualifications and proven abilities, I am confident that you will be able to find another position in the relatively near future. If you would like, I would be pleased to write a recommendation letter for you, to help with your job search.

Sincerely,

Donatieverzoek

Will You Join Me In Protecting Our Community?
I am sending this to you as a fellow member of the Pinewood Acres community. I’m sure that you must value living in such a quiet and peaceful neighborhood, just like I do.

You know, sometimes in order to keep one’s community “quiet and peaceful” one has to take action. That’s what this letter is all about – taking action – community action.

By now, via media reports and word of mouth you must be aware of the significant increase in house break-ins in this neighborhood over the past couple of years. In fact, the break-in rate has more than doubled over the past two years. According to the police this is just a sign of the times as the economic downturn continues and local businesses and factories continue to close their doors for good.

As you may know, a local Community Action Committee has been meeting over the past two months to try to find ways to reduce the break-in rate in Pinewood Acres. Last week they released their recommendations on how best to combat that problem. Their primary recommendation calls for increased police and security patrols to supplement the local Neighborhood Watch program. They estimate that the extra cost to double nighttime (after dark) security patrols by Secure Inc. will be in the range of $15,000 to $20,000 per year. Unfortunately, this amount is not included in this year’s municipal budget allocation and there are no additional funds available.

Therefore, as a concerned member of this community I have decided that my business will take the lead in assisting with this year’s security control budget. Accordingly, Branscombe’s Hardare will donate $1 for every $2 raised in the community to cover the additional security costs.

I urge you to join me today in supporting this worthy cause for our common good. To make your donation today you can drop in to either one of our two stores and deposit your donation in the boxes provided near the front cashes. If you can’t make it to the store, please send a check or money order, made out to “CAC Security Patrol” and mail it to the address listed above.

Together, we can make sure that Pinewood Acres continues to be “a better place to live”.

Yours in community spirit,

CV

Mr. M. Jackson
24 Mansfield Drive, Chedlee,
Man M23 4DJ.
Tel: (124545678)
Email: 123@hotmail.com

PROFILE:

A Senior Assurance Technician with a wide range of experience in the food industry. Able to work on own initiative and as part of a team. Proven leadership skills involving managing, developing and motivating teams to achieve their objectives. First-class analytical, design and problem solving skills. Dedicated to maintaining high quality standards.

MAJOR ACHIEVEMENTS:
Saved the company £50,000 a year by implementing a new quality assurance system.
Increased the acceptance level of finished goods from 96% to 99%.
Achieved BS5750 for the production line by rewriting the company’s quality assurance procedures.
Solved major quality assurance problems which temporarily halted production.

CAREER HISTORY:

1989 – date ABC FOODS LIMITED

1992 – date Senior Assurance Technician

ABC Foods manufacture biscuits under the brand name Manu at their Manchester factory. Responsibilities and achievements:

Managed all quality assurance in ABC Foods’ Manchester factory and reported directly to the Factory Manager.
Managed a team of 6 people; assigning them tasks, and motivating them to meet deadlines.
Demonstrated the quality assurance procedures to customers on factory visits.
Performed Quality Audits at the factory.

1989 – 1992 Quality Assurance Technician

Created computer applications with the help of a programmer to monitor the factory environment.
Analysed the quality assurance system and made recommendations for improvements. These were incorporated into the current quality assurance system.
Examined equipment in the factory to check that it met the company standards.
Investigated new equipment installed in the factory to make sure that it would comply with quality assurance procedures.

Page 2 of 2

1985 – 1989 SURRET FOOD PRODUCTS LIMITED

1986 – 1989 Research Technician

Surret Food Products manufacture a wide range of grocery products. Responsibilities:

Formulated new product lines and conducted the relevant laboratory experiments.
Performed a study of the shelf life of various canned foods.
Tested new products to check that they met EEC guidelines for bacteriological content.
Conducted a survey on packaging.

1985 – 1986 Plant Operator

Worked on the production line at the canning factory. Responsibilities:

Operated the canning machinery producing tinned fruit and vegetables.
Solved and fixed any production line problems with the help of the service engineer.

TRAINING:

Various courses including: Quality Assurance, The BS5750 Quality Approach, Team Leadership I & II, Time Management, Report Writing.

QUALIFICATIONS:

BSc (Hons) 2:2 in Biochemistry at the University of Warwick.

3 A Levels: Maths [C], Biology [B], Chemistry [C]; 6 O Levels.

PERSONAL DETAILS:

Date of Birth: 29th February 1964.

Marital Status: Single.

Driving Licence: Full, clean.

INTERESTS:

Football, Grand Prix racing, physical fitness – gym.

Bezwaarschrift Belasting

Example letter for (re)claiming income tax on BPS subscriptions
[Your address] [Your phone number] [Your email address]

[Put the address of your Inland Revenue office here] [You can get it from your employer’s Payroll department]

Dear Sir or Madam,
Claim for Income Tax refund on professional subscription

NI No: [in format AB 12 34 56 C] Tax ref: [your tax reference, e.g. from PAYE Coding Notice, in format 123/A3456] Employer: [your employer] Employee’s ref: [your payroll number from your payslip]

I belong to a professional association called the British Psychological Society (BPS), the subscription for which has been approved for Income Tax relief.

I have been advised by our Payroll Department that as I do not complete a self-assessment tax form, but would like to claim this tax back, that I should write to you direct.

The annual fee that I have paid in [month] of each year since [year] is:

2003 – £70.00 (Ordinary Member rate) 2002 – £70.00 (Ordinary Member rate) 2001 – £35.00 (reduced Graduate Membership rate)

My BPS membership number is [your number].

I would appreciate your assistance in this. If you need any further information, please get in touch at the above address.

Yours sincerely,

Bedanken 3

Dear Dr. Jones:

Thank you for the opportunity to interview with you on Monday, March 18th,
at the UAH Office of Career Services. The marketing/sales trainee position
at ABCD, Incorporated is of great interest to me.

As we discussed, my work as the Business Manager for the UAH school
newspaper has provided me with practical sales and marketing experience to go along with my degree.

I was very impressed with your training program and was greatly pleased to
learn of the opportunities for travel. While we did not discuss it during the
interview, I feel my involvement in leadership positions in various campus
organizations demonstrates several positive skills needed to be successful in marketing and sales.

Once again, thank you for your time and consideration. Please feel free to
call me at 123456789 if you have any questions about my candidacy for this position.

Sincerely,

Bedanken 2

Dear Carolyn Semanthic:

I would like to sincerely thank you for the time that you spent with me last Thursday, briefing me on your company’s background and operations, and interviewing me for the position of Administive Co-Ordinator in your organization.

I was very pleased with the interview from my perspective, as I hope you were from yours. Now that I have met you and some of your colleagues, and know more about the activities of Lunar Solutions, I am even more excited about the possibility of working with you and your team than I was before the interview. I feel that this job would be a perfect fit for my skills and abilities, and that I would definitely be a value-added addition to your company.

If you have any follow-up questions, please don’t hesitate to call me at (613) 820-7359 or by e-mail at jalexus@sprint.com. I look forward to hearing from you in the near future.

Yours sincerely,

Bedanken 1

Ms. Sandra B. Grasso
Credit Technologies
Three Bala Plaza, Suite 500
Bala Cynwyd, PA 19004

Dear Ms. Grasso:

Thank you for interviewing me at Credit Technologies . I was impressed with the company and the type of banking services the corporation provides.

Your comments gave me a good understanding of the business and your expectations for the attorney you are seeking. I am confident that my background and experience in banking law and my ability to analyze statutes and regulations in detail could be useful to Credit Technologies .
If you were to offer me this position, I believe that I could provide services that would meet the high standards of your corporation.

I look forward to talking again with you soon.

Very truly yours,

Richard T. Hamilton

Bestelorder

February 14, 19XX
Lindsay Office Products
P.O. Box 1879 Spokane, Washington 98989
Subject: Furniture and equipment order

Please ship the following items from your sales catalog dated January 31, 19XX:

ITEM CATALOG # COLOR QTY PRICE

Conference Desk HN-33080-WB Sandalwood 2 $478.60 ea.
Credenza HN-36887-WK Sandalwood 2 431.40 ea.
Executive Chair HP-56563-SE
Toasted Tan 4 422.00 ea.
File Cabinet HN-5344C-K Beige 2 135.90 ea. Letter Tray K5-299907-A Black 6 16.95 ea.

The items ordered above should be shipped C.O.D. to this address:
CLAIMS DIVISION, LAW DEPARTMENT City of Austin P.O. Box 96 Austin, Texas 78767-0096

The costs above reflect a discount of 50/10, with net due in 30 days after the invoice date. The merchandised is to be shipped by your company’s own truck line at a rate of 7 percent of the total net cost.

We are remodeling our offices and have a target completion date of March 30, 19XX. If there is any reason you see that you can keep your part of this schedule, please let me know immediately.

Sincerely,